They also have the display screens located farther ahead so you don't have to stop walking to see how much fare you were charged.
There's a degree of trust here, too. Trust placed on the consumer to do the right thing and pay. I'd also say there's an additional consideration being put forward by the operator: sometimes people just need a ride every now and then. I've been Japan three times now and I've seen several incidents of the guards letting people just walk through without a ticket because they explained some situation.
The sign said the machine to issue the seat supplements was at the east entrance — the other side of the gates from me, of course.
The guard at the gates understood me, but said I must exit back the way I came, i.e. all the way back to the west entrance. That side of the station 'belonged' to the other railway company, and there wasn't a machine to sell the ticket I needed. I could either walk the really long way around by road (not through the station) or queue at the general ticket office.
So I missed that train.
In general, I found the train ticketing system for regional or long-distance trains needlessly complicated compared to Europe, with base tickets, express supplements and seat reservations all separate fees, and coming as 1, 2 or 3 bits of paper depending on I know not what.
On one occasion a journey with a transfer came on 7 separate tickets. (Of course, the Japanese approach to this problem is not to simplify the ticketing system, but to invent a machine that can suck in all 7 tickets, cancel the relevant ones, and discharge them neatly arranged.)
For example: You'd explain to the staff that you want to use the toilets, and they'll hand you a plastic NFC token coin, limited to enter and exit at the same station. You use that to enter the paid area, go to the toilet, then deposit the coin in a special slot to exit.
>Gate guards usually hand you a slip that explains the situation at the other gate or when leaving again.
That was done in the past, but it's quite nice that they just hand you a token now.
Alternatively, train stations in the Netherlands have done away with fees for entering and exiting the same station altogether. Toilets within stations often charge a €0,70 fee, though.
Americans are often more rule bound than Japanese people (we have HOAs and Nextdoor), but we just don't respect transit systems as much because we think of them as gifts we give to the poor/mentally ill/homeless.
And then a lot of Americans have an anti-gentrification ideology ("rent-lowering gunshots" or "neighborhood character") which says that anything made for poor people must be kept old and dirty or else rich people will show up and take it away from them.
When I moved to my current neighborhood I asked why there was no public transportation and someone said it was so poor people couldn’t be around and I hadn’t connected this to the wider culture.
I had long ago pointed out to them that much of the bike infrastructure connects wealthy neighborhoods with wealthy neighborhoods.
Along the public transit line (ha!), the person primarily in charge of NYC’s road design and public transit planning back in the day made several anti-poor design choices, like ensuring overpasses crossing roads to less-poor (I.e. more-white) areas were just low enough that public busses couldn’t pass under them, as well as planning off-ramps that dumped a majority of the smog-ridden traffic into poorer neighborhoods, and let’s not forget how public parks in poorer neighborhoods had little monkeys adorning the fences. If you’ve ever wondered why a dangerously busy road with little in the way of safety measures for pedestrians cut between a neighborhood and a shopping district, you can thank Robert Moses.
Context please? Which country and city?
But the median age in NYC is 38 and Tokyo is 45. (source: two Google searches I just did). That means a lot!
It's true they don't jump the gates often and they don't have loud panhandlers. Instead the societal transit ills are passed out drunks, suicides and molesters. (Not meaning these actually happen all the time, it's just my impression of what people talk about.)
> it’s pretty much everyone who is not filthy rich isn’t it?
Hmm, it's more about what you're doing, I think? Rich people use transit all the time if it serves their purposes afaik. One thing that helps in Japan is the culture of wearing face masks means you won't be recognized in public. (Obviously this doesn't work if you're like a 7' NBA player.)
For going between cities the trains are actually the nice expensive option, and flying or taking a night bus is cheaper.
But trains are also basically only good at carrying yourself. If you're traveling in a group, or carrying equipment with you, or don't want to walk a lot then you'd still want to drive or take a taxi locally.
Pretty much all?
> And then a lot of Americans have an anti-gentrification ideology ("rent-lowering gunshots"
I think the ideology is in the parent comment. I ride lots of public transit and don't hear or see these things. The largest American public transit system, in NYC, certainly isn't seen as a gift other than by New Yorkers to themselves.
FWIW, I've seen American transit systems that let people board without even being asked to pay. I've seen plenty of bus drivers wave through people who couldn't pay. On one bus a teen boarded and walked straight to their seat. The bus driver, in an authoritative parental voice, kept summoning them to the front. There they lectured them: It's ok, but you need to talk to me first.
I'm just amazed at how considerate japanese society is.
Another interesting fact is that gates' actuators are not super rigid and it's completely possible to force enter not realizing in time your card has failed (you will be approached by station attendant though).
To summarize, culture may play a role but the main differentiator is the high traffic volume.
During covid they even stopped checking the validity of the tickets and all you needed was to be in possession of 'a ticket' -- I used the same one for a couple years and still have the thing in my wallet in case I ever go back there again.
Couldn't even begin to count the number of times I saw people get off the train as soon as they saw security get on and just wait for the next train.
I wondered about this and discussed it with an american friend who lived there for a couple decades and whose kids were born there.
He said that they talk about everything in school. They go through scenarios like stealing, and have long discussions in class. They will discuss what happens, how people feel and what is the outcome. so education.
On the other hand, I commented on the nice society with japanese citizens and they have counterpoints, like "japan is too slow to change" and the like.