To contact the company you should go to company website at the address you know (which shouldn't be given in email as well), log in and send a message through internal message system, possibly referring to the email that you recieved through a random code (those can be auto-suggested if they recently tried to contact you by email).
If you do anything else your communication knwowingly mimics communication of a scammer.
Unrequested email should always only be one way communication. Email is too untrustworthy for it to be anything more.
It’s fascinating that we keep creating new technology and then find out that in practice most of it cannot be trusted. Which means it cannot be used for anything serious.
IT revolution is a bit of a failure
Some of these technologies that have been mass adopted because they're easily accessible also have glaring security holes and ways to be exploited built into them. It's a tale as old as time, and I can hardly blame businesses in this specific case (using no-reply addresses.)
It's fine to send a notification instructing them to visit the secure portal for more info, though. Hence, no-reply.