That's a pretty bold claim, would love to see the data. The only thing I know that applies to the majority of the population is that they breathe in oxygen and breathe out carbon dioxide, and even with that claim I am not 100% confident.
[1] Daniel Defoe
[2] Ben Franklin
I don't know where you get the idea that every single government program ever has to work for everyone - that's clearly not true and many useful programs are supposed to only serve a majority of people. Sewers are a great example of this.
Also, can't the bus system have a kiosk/terminal at certain locations? Can't there be a coin/bill acceptor on each block's single parking meter (e.g. Austin, Texas / UT campus meters)?
Recently I became a plaintiff (first time, small claims, no big deal); I was surprised to see that only pro se litigants can file paperwork with the court (i.e. lawyers MUST use the e-file system).
I attended medical school for one year, right before ACA/eRecords became a requirement... and this always seemed so invasive (e.g. sensitive/VIP psych documentation, PP).