Decentralization is important but isn't as important. There are many successful chains that aren't decentralized at all and are quite useful.
Most top/real projects in blockchains aren't immutable. Pretty much everything is upgradable/changeable, including blockchains themselves.
Trustless - even this part isn' true for most blockchain systems. They all contain various levels of trusting different entities.
It is the transparency and verifiability that is the key idea and most important improvement that blockchains bring.