> That's a very charitable view on vBulletins. Do you not remember threads with 100 pages that are impossible to surface any information from?
There's rarely reasons for that.
Example on MBWorld:
https://mbworld.org/forums/e-class-w212-109/
Example from HWUpgrade (italian hardware forum):
https://www.hwupgrade.it/forum/forumdisplay.php?f=13
I regularly read many forums to date and they are a great fit for long running discussions.
They are less confusing than slack/jira but easier to consume than email threads.
> it's not suitable for tickets (jira)
You can literally open a thread per ticket, same way you would open an issue on GH.
With good organization and barely any moderation you can go far.
I swear 20+ years ago we organized 80+ people World of Warcraft guilds all through forums (progress, economy, race-specific discussions, meetings, politics, website development, extensions, etc) and nobody ever felt like "yeah, it would've been better with a reddit/hn-style board or in a chat". Ever.
Yet today I'm split across 4 inefficient communication channels, plus another two/three different softwares for issues like GH/GitLab, documentation (confluence) involving half a dozen people lol.