I probably should have added sarcasm tags to my post. My very firm opinion is that AI should only make suggestions to humans and not decisions for humans.

I'd argue that humans also more easily learn from huge mistakes. Typically, we need only one training sample to avoid a whole class of errors in the future (also because we are being held accountable).

As annoying as it is when the human support tech is wrong about something, I'm not hoping they'll lose their job as a result. I want them to have better training/docs so it doesn't happen again in the future, just like I'm sure they'll do with this AI bot.

How is this not an example of humans being held accountable? What would be the difference here if a help center article contained incorrect information? Would you go after the technical writer instead of the founders or Cursor employees responding on Reddit?