I would probably agree with the attendant if they told me "You were stupid for losing your ticket." I wouldn't think I was actually stupid, but being responsible for my actions is important to me.
Also, being adhd Ive accepted the bone-headed things I do/lose. It also wouldn't be a shock to find the parking ticket in the freezer a week later.
To them, it's irrelevant whether the helplessness is real or not. So they don't bother to take a moment to poke at the attendant's capacity for resolving the situation to their advantage.
I wouldn't say that its an unusual view, but it may indicate a deep desire for efficiency (don't argue, simply pay and be on ones way), financial privilege (an extra $20 charge is no big deal), or could be symptoms of deeper issues relating to self-worth (I am not worthy to ask for a break).
I'd try to speak to someone because who knows, but that's all.
And there's someone on the other side who is just like me but with a shitty job, and they get to tell me I have to pay full rate. I don't really care how polite they go about it.
This is funny because now you're making a point of being empathetic to the other party, while claiming their (lack of) empathy doesn't affect you.
I thought that was the whole deal about empathy. If it wasn't, then it's just being kind to the people you like, but with extra steps.
Does that apply to everybody or just customer service people?
How about your coworker, boss, teacher, spouse, children, parents? Say you make a mistake and they correct you by saying "Not like that, you fuckhead". That's no different to you than "Oh, oops, I think it's this way."?
Even a customer service person, if they correct you the first way, you don't mind?
I don't care that much about phrasing, not as much as others do.
I would care about just one thing: Will he reduce my ticket or not. The rest of his words are empty and meaningless.
And for the record ads don't work on me, mostly because I almost never hear an ad for something I might actually buy, the few times they are relevant the product is too expensive so instead I buy the same thing but without a brand name. (So I guess thanks for giving me the idea of a new product I might like?)
Germans in my opinion have perfected the art of no empathy for mistakes.
Though if I see no common ground then I won't agree with them just to placate them, it has to be genuine.