This seems a bit of an overreaction. If im entering a gas station, I assume Im being recorded. Same should be true for a cab or rideshare.
But I do assume some modicum of privacy.
"It's just like that."
despite living here, privacy to me is important. if i were this woman, i'd not let it go at all - don't give these scumbag companies agency to do what they want with impunity.
I'm not sure if this is in US but at least in EU you are only allowed to record video without audio with security cameras.
But it's not weird to say "I'm in a bus full of people, and don't want to talk about my hemorrhoids "?
Audio recording with security cameras is not prohibited everywhere in the EU, it is heavily regulated. Organizations must ensure compliance with GDPR.