Very cool!

Yup I definitely see confusion in our responses around the product and brand names. We do another pass through an LLM specifically aimed at ‘canonicalizing’ the names, but we’ll need to get more sophisticated to catch most issues.

In that case you mentioned, the brand confusion is what accounts for the top three omission for QBO. Both OpenAI and Perplexity rank it #1, but Anthropic ranks the slightly different “Quickbooks” product as #1. Our overall ranking prioritizes products that appear in all three responses, so both are dropped down.