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The email subject line was "We heard you: Introducing the new Max plan for more Claude usage".

What the hell?

Can you elaborate which parts are frustrating to you? It wasn't clear who the email came from just from the subject?

Sorry. The "we heard you" and then offered a ridiculous price tier.

People were complaining about rate limits on the $20 plan.

How is $200/month ridiculous for groundbreaking technology?