I must admit the biggest thing I took away from this is how disappointed I was at the sheer refusal from some authors to fact check, read up or even visit the site. One apologised on Facebook as they joined the angry mass without understanding the site at all, and now they do they retracted their previous complaint.

EULAs are long unwieldily things, but if you're publishing digitally understand what terms you agreed too before raging out at some slight.