i.e. I wonder about the gap between clever little prank and sending a dry email to everyone re: a new printing policy.
Much of this hinges on the gradient from the "uproarious laughter" they received from some, to the frustration from others...which I find hard to believe as self-reported, in what context would this be uproariously funny?
I see the value as a simplistic fable re: empathy, and in having it before, not after.
I almost feel like I missed something huge in the email that signals it's a joke, or adds another layer of humor, but after multiple readings, it looks identical to a janitor emailing everyone on campus to tell them keys will be required for bathrooms from now on. Although, that is significantly more implausible than the IT worker emailing everyone on campus to tell them there are charges for printing.