Musk showed that it takes a lot of people to build a bridge and only a few to maintain it.
Why anyone continues to use it is another question entirely.
Why anyone continues to use it is another question entirely.
It suffered through a fairly common problem where due to its value and revenue it tries to justify a huge headcount, usually due to managers getting paid based on headcount numbers. In reality it always should have had less numerous, better paid engineers, rather than management parasites.