We were searching for a long-lasting washing machine 2 years ago. We asked local electrician shops with their classic Miele sign. Not one but many were recommending us AGAINST Miele due to recent quality problems. One electrician went with us to the models he had in-store. They changed the door now from metal to plastic. While Miele is bragging about their internal tests “our machines are tested to hold up against usage for up to 20 years”, they offer you a meagre 2 years warranty (that is compulsory in Germany). Well, guys, if you brag about your reliability, why can’t you even offer a 3 (!) year warranty for no additional cost if your product cost up to twice the price of a BSH device. “Well, you can purchase warranty extension for additional cost.” FU. …and recently Miele has problems selling their stuff for quality problems and they try to compensate for that by cutting costs by moving production out from Germany.

There is a market for old Miele washing machines. If they get defect, it’s usually shock absorbers or other easily repairable parts. Once repaired they last long. Of course with the higher electricity & water consumption.

Dishwashers… My father in law had rust issue with their dish rack of their Miele dish washer. The replacement part cost > 50% of a new dish washer. So he went with a a new Miele dish washer. Result: The new dish washer uses less water to save water. How does it work with less water? Doubling the runtime. Doubling the runtime doubles the wear and tear of parts. Assuming still same quality parts, the dish washer’s life time is halved. He should have been better off with replacing the dish rack.