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I can understand small businesses relying on Facebook or Instagram or Twitter because they may not have the resources to provide a perfect solution to everyone.

My country’s consulate in NYC posts important news only to Facebook. That is a problem.

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I suppose I see the appeal, but for 99% of small businesses, I want your name, address, hours, and phone number, and a list of services you provide (e.g., if you're a restaurant, have a sample menu even if yours is variable; if you're a plumber, tell me how big of a job you can handle; if you're a store, show me the kind of things you sell). A simple static web page can handle that. I don't expect Janice's Flowers to have a site that rivals a multinational corporation.

Same with my municipality.

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