I'm from that community, was there when they presented it, have used and still use BERT a lot, and still if it were my decision I wouldn't have given it the best paper award, even in hindsight.
BERT the model has been, of course, enormously influential. I still use it, even after the generative LLM revolution (which also stands on it shoulders). I greatly respect its authors and am truly grateful that they published and open-sourced it.
BERT the paper? It's not really well-written (almost everyone who wants to understand Transformers or BERT turn to a blog, because the papers are so bad) and it's not stellar in terms of scientific insights, because indeed, it scales some stuff up and comes up with a lot of magic numbers that are there presumably because other alternatives were tried and those happened to work. Or maybe not even that, because some stuff included in BERT actually turned up being useless (see RoBERTa), so I guess they just winged much of it and it worked.
From a scientific paper, I would expect much more explanation: why the architecture is designed like this, why this number of layers/dimensions and not that, etc. which that paper thoroughly lacks. No one will learn to do better science from that paper, it's not a paper that a PhD student would benefit much from reading except as a curiosity (they of course can benefit from downloading, using and getting to know the model. Just not from the paper).
Maybe create a "best model award", "best software award" or whatever, but in my view as an academic a best paper award is just not for this.