As a current Opsgenie user, I disagree. They're splitting their incident management and alerting/on-call into two services - Jira Service Management and Compass, respectively. Both are terrible, and not at all one-to-one replacements.
And they still haven’t finished making deployments have feature parity with builds in Bamboo.
I made it partway through the interview process at a startup a couple weeks ago and realized I didn’t have a good answer if they asked my advice for what to use for project management, if not Atlassian. Which was fairly likely given the company maturity and the position. I’m still trying to find that answer.
Aside from GitHub I only have one other answer and it starts with, “this is going to sound crazy but hear me out.”
I can't think of any company off the top of my head that has acquired a company and successfully integrated their tech stack into their own product offering. I work for a huge health care company whose stated goals are to grow through acquisition and in the 5 years I've been here, none of the painfully long process of integrating another companies tech has gone well - at all.
If anybody has any good examples of this happening, I would love to read about them.
Once you start to see Jira as 'central repository for realizing work streams' the options become easier to assess.
The place where Jira does sem to excel is automations, but I think thats simply due to maturity and alot of platforms cover most common ground
Do tell...
I thought it was going to be a shitshow but it turned out to hit the Pareto Front for project management, especially if you were doing Kanban. It’s one of the first tools that auto-linked between wiki, tickets, commits and commit messages. You could put ticket numbers and Wikiwords into your commit messages and it just worked.
I’m trying to design a Trac but with CI now, but I’m working on a personal time management app instead, because I don’t build panipticons, so those features need to live where management cannot see.
Distributed scaling is a little difficult, you have to set up a webcam and hire an intern to move things around, but it's probably still cheaper than a lot of enterprise solutions.
People LOVED it. Worked amazingly well, was easy to hand off if I was out, etc.
We’ve got a good migration story (import OG schedules and escalation paths, etc) so most customers just migrate to us, but if you didn’t have that option the Atlassian migration is much more painful.