Suspending a service is one thing. Advertising that it’s due to non paid bills is inexcusable.
Also consider how many bridges you would burn if it’s in error. Or it’s a disputed payment.
Also consider how many bridges you would burn if it’s in error. Or it’s a disputed payment.
"It's ok if I am late with the bill, they will feel bad for me and never risk me reputation damage by airing out my debts".
But in the absence of a sense of responsibility or obligation, shame might be the only thing that might work to make them fulfill their obligations.
Paying your bills should be first priority. No excuse, no crying. If you fail, fully own to it and terminate the chain of command involved.
Having basic transparency like "this service is in read-only due to nonpayment" really helps internal users to realize the company is being a bad customer. Which then pushes the company's reps to actually pay for the service.
So, no it's not inexcusable.
Keeping quiet when it's something simple is more weird to me. God forbid someone assumes massive corpo X is going bankrupt because of a web hosting bill..