I am curious about how you go for time estimate when you say a flat rate. I assume if a problem is difficult, this might become tough to guage right?
In personal respects, I'm also not sure if I can stomach that kind of pipeline myself where I'm doing more plumbing than problem solving.
How do you manage the crons and monitor for uptime?
The first one you lose a bunch of money, the second you might break even if you are lucky, and the tenth onward you make a bunch of money.