There's an important discussion in the sub-thread by @teddyh that has unfortunately been voted dead, so I thought I would comment on it here instead. I suspect teddyh is being criticized for use of the word "obligation", so maybe I can clarify.

People can create and operate channels on YouTube for free. Yet we frequently see reports of Google acting unreasonably towards people who come to depend on YouTube, often for their livelihood. We expect Google to act morally by providing the bare minimum of human oversight when a person's channel has been banned by an AI mistake. But there is no legal or ethical obligation, because YouTube is "free", and Google just doesn't care enough about morals.

We also see lots of examples of FOSS authors getting burned out when their sense of morality is used and abused by users. That's also not okay. But perhaps we can aim for a happy medium where the "norm" assumes people can be reasonable, mature adults. No one wins when we optimize for the outliers.