SpaceX's Falcon 9 is the most reliable rocket ever launched, by a rather wide margin. It's had 439 successful launches and 2 failures. NASA's Space Shuttle had 133 launches and 2 failures.
People who don't normally follow space may be confused by recent things re: Starship because the media is being intentionally deceptive, as usual. These are not normal flights. They are purely experimental flights, mostly expected to fail, to gradually work the kinks out of the system. It's the difference between hitting compile and launching something to production.