By being an actual sapient being instead of a poorly-designed customer "support" algorithm.
They give you a direct line or email to whoever can help you. Everyone I met was really nice. It's like a proper customer support channel.
By finding the person who can help you?
Routing people to the right place is quite literally their job.
Google is not some black box. It’s made up of people. Are we so used to lack of service online that in-person service is now unheard of?
Yes but they can also very well say "sorry, we're not tech support, bye" and stand there looking at you. This is exceptionally easy to do if there are 5 people a day coming in for that reason.
And they can have you trespassed. Hang around after that and the cops can arrest you.
Have you considered that getting someone arrested after you ruin a major source of their income is potentially not the most polite thing to do?
Law doesn't reward politeness. If you have a problem sue them, don't trespass.
Governments should figure out a way to allow regular people to sue giants without going bankrupt.
You act like an organization is a single person. The person saying "Sorry, I can't help you" when you visit Google headquarters is not the one ruining your income.
But why would they when it's probably really easy for them to just help you?
That’s nice, but if Big Tech doesn’t let me say “no” to their software prompts and questions, I’m saying “no” to leaving until my issue is fixed.
This is very pessimistic, not everyone is out to get everyone else.