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It is OK to force corporations to provide the service that they were contracted to provide, yes. I think most right minded people would agree with that.

That's correct. My criticism is that he bends this into a criticism of tech in general. As if they somehow denied him the ability to rent a car from somewhere else.

It is a valid criticism of VC backed tech, awash with free money and able to operate below the margins of other rental firms, thereby forcing them out of business. It is also a valid criticism of tech firms that decide they can disrupt a market by pretending the rules don't apply to them. That is until the law catches up with them, by which time they have degraded their competition.

The guy had to order 2 cars since the first didn't show up, his second car was illegal to drive but still rented out to him, and then he was charged a bunch of clearly fraudulent fees by an angry "host" who is mad his car wasn't street legal.

Idk, I think he has the right to complain about that. It's all wrong, and his time is worth something and should be compensated for.

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