I've actually had to take my Model 3 to the service center more than once. The experience was so bad that based on just the service I would never buy another Tesla. Every car I've ever owned needed service, but the Tesla service center is by far the worst I've ever experienced. And I speak as someone who actually worked as a service tech in a Ford service center a few decades ago.

That said, Tesla opened a second service center in my country and it is far, far better than the first. It's a longer drive to get there, but it at least restored my faith in the company. My Model 3 is the quietest, best at passing, cheapest per-kilometer, lowest maintenance, most enjoyable vehicle I've ever owned. I would be a shame to me to not buy another Tesla, based on the service center experience.

Tesla is super annoying as well since there aren't many body shops that they have approved to work on the car. Prepare to wait months. That's in Sydney AU, not sure about the US.