I can log in remotely and help them. It is also easy to install and run, which is also bonus points.
For me, this smooth experience has been a godsent. When I used TeamViewer I feel like every time I would use it, sometimes months apart, it would break or something would change.
IIRC you can host your own sever instead of using default one, not sure if it would help with performance.
Apart from that (and if you tell your users in advance it means nothing) experience is on par.
I also installed my own server for vanity domain but went back to free cause I was not vane anymore.
Performance is great, supports multiple monitors, keyboard sync and everything you'd expect for a remote tool. One lacking feature is account naming, which AnyDesk has.