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That (even a publicly traded one) business wasting millions on a Salesforce rollout that never gains traction and gets quietly abandoned? Odds are no one not directly involved knows. And the exec pushing it gets promoted.
I totally buy that Public is way more efficient then Private companies overall.
Medical coverage: https://www.cbpp.org/research/correcting-seven-myths-about-m...
Education: https://research.library.fordham.edu/dissertations/AAI951123...
Heck, even things like increased funding for the IRS have incredible ROI: https://www.cbo.gov/publication/57444