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If the consequences for letting that call go to voicemail are any less severe than full account takeover by a script kiddie, you're still better off never picking up.

Google in particular is famous for making it impossible to contact a human. If Google calls you, before picking up, consider whether you truly believe you're lucky enough to be one of a handful of people in the world to ever get human support from them.

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I've spoken on the phone with humans in Google support. (You, too, can do this, just pay them enough.) However, they called me after I filed a support case and specifically requested a call, and they started off by mentioning the number of the case I had filed.

If you ever get a cold call from "Google Support", it's basically guaranteed to be a scam.

After I got Google Glass in 2013 as one of 8,000 "Explorers" I was given a support telephone number that was always quickly answered by a Google employee knowledgeable about Glass.

Becoming an SME on a Google product - now that's job security

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