Sales people work within the policies & frameworks set by a sales organizations whose goals and strategies are set by said organizations leadership team.

This isn't a random sales person gone rouge—its a matter of how Cloudflare chooses to do business with and treat their customers.

The problem with this approach for customers is that it makes there costs entirely unpredictable. What's the stop them from increasing prices from $2,000 on the enterprise plan to $20,000 on the enterprise plus plan?