I wonder why people still link to this platform on HN, for me it’s become entirely unusable
I wonder why people still link to this platform on HN, for me it’s become entirely unusable
The first image is a screenshot of a chat with "Airbnb Support" with Airbnb's representative saying "We're sorry to hear that you won't be able to make your upcoming reservation [...] Unfortunately this cancellation is not covered under our Major Disrputive Events Policy. [...] This means your Host's Strict Cancellation policy will apply"
The second image is a screenshot of a map, showing the Palisades Fire, the location of an evacuation centre, a danger zone that fills almost the entire screen.
The tweet says "Thank you Airbnb"
It's not clear from the context whether the rented property was literally on fire, close to the wildfire-effected area, merely in the same city, or whether the poster was just unable to travel due to the wildfire.
Obviously where non-sign-in/paywall alternatives to any submitted post are available that would be a better link. That's not the case here.
Here the full followup:
> To clarify, I called Airbnb to request help with rebooking accommodations farther from the danger zone. As always, their policies failed to account for context. The fires keep getting worse, and unfortunately, many others are probably stuck explaining bushfires to someone in another country right about now.