This it no run of the mill insurance company. This is the absolute worst insurance company, putting it mildly. I would really recommend looking into it first before trying to downplay what they did and continue doing.
>HealthPartners, a major health care provider (...), has announced its decision to leave UnitedHealthcare's Medicare Advantage network (...), HealthPartners says the decision stems from the insurer’ high rates of coverage denials and payment delays, which adversely affect patient care. (...) The health system highlights that >UnitedHealthcare's denial rate is up to ten times higher than other insurers in the market. [0]
Different source:
> in 2023 UHC claim denial rate was flat out highest in the industry, 1.2x more than the second highest rate, and twice as high as industry average. [1]
[0] https://www.wha.org/vv-08-01-2024/4 [1] https://www.valuepenguin.com/health-insurance-claim-denials-...