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Comment by vanyaiam | Hacker News Reader

The system is smart enough to know VAT rate, currency, banking information required etc for each country.

Does it know things such as reverse charge and when to apply it, the requirements to apply the customers VAT rate (depending on whether you're cross border shipping physical and/or digital products), the VAT rate depending on the actual product, VAT MOSS, ...

I sincerely wish you the best, but I would advice being careful with any such statement because getting it wrong means a lot of pain for your customers that trusted your word.

I don't want to be mean, but I kinda doubt this. The regulations greatly vary by country, are complex beasts most of the time and require a lot of information from other system (POS, ERP, ...). Do you have any documentation that outlines what you support?

I did this for a company developing retail software closely related to SAP and still have some PTSD from time to time.

What about other things? In my country there are a few requirements that are unique (e.g. showing what kind of bracket your company is in and what services you are allowed to offer). There are also special rules dictating how the serial number is formatted and incremented.

Im currently going case by case till i have everything right. Im currently trying to talk to every user who bought the package, and making sure everything is good for their country.

Thats why i made the free trial, so users can see what it is before they pay. I never want to take money from anyone if i cant provide value.

Please forgive me for not having the perfect product. I just launched it.

Most users don't know the actual requirements so putting the responsibility on them is wrong. That's why you normally make invoices in trusted accounting software specific for your country. Just this year new requirements and laws kicked in and the invoicing software needs to be updated accordingly.

i will do my BEST to make sure it's follows all laws in all of my users countries. Please do not buy the product if it does not fit your country yet. Instead DM me on X @vanyaiam and let me know you would be interested in such a tool!

@vanyaiam doesn't seem to exist.

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