The mental burden is SO HIGH for both the person with the condition and their caregivers. At some point if it feels right, it might be worth having him see a therapist or a counselor who specializes in chronic diseases. There's a very high correlation between depression and type 1 diabetes (last I read, you're like 300% more likely to experience severe depression as a T1D.) Especially once he goes into his teenage years, that's a really hard time for a lot of us diabetics (and sometimes during the "rebellious" phase, a kid will intentionally stop taking care of their diabetes).
> His pump beeps at him so often he's just become accustomed to it and ignores it
This is a real problem with insulin pumps and CGMs, because alarm fatigue is a real thing. It makes me mad that they insist on putting in all these alarms you can't configure, because eventually you just start ignoring it. For my CGM, I use xDrip which gives me much more customization around my alarms: I just leave on the ones that are important to me.