What's your control group? Would other online retailers fare better or worse than this? Most of the time, other online retailers are worse in my experience.
A long time ago I assumed that Amazon removed shipping speed options from their ordering process because, if you itemize shipping separately from the cost of the good, the customer can demand a refund on shipping when you don't provide what you sold.
My current theory is that it's a side effect of deciding they needed to provide shipping in-house instead of buying it from reliable sources. They replaced shipping they could control with shipping they couldn't control, and so they stopped letting you specify the shipping speed you needed. But for some reason they continued advertising shipping speeds they knew they couldn't provide.