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To the users of this software, it isn't an oops at all, it's absolutely _desired behavior_.

To hapless tenants, it is a negative. They're the _victims_ of the algorithm, not the users.

I think the incentives are completely clear, it’s about maximising $$$, profit, returns.

People are not making mistakes, it’s a conscious effort to increase profit as much as possible. The only mistakes is allowing this to exist and not regulating it out of existence.

maximizing profit is expect and desired behavior in a perfect market

perfect competition in open market is supposed to push all profits to zero, maximizing value for consumers

Except the market isn't perfect and many companies actively work to decrease competition

What’s wrong with the used car market? Prices are basically a commodity. https://www.cargurus.com/ aggregates national prices and makes price discovery a breeze.