The logical connection is as follows: Bezos decided to optimize everything to its limits, including human behavior, to the very limits of law. To literally track every movement of employees and abusing the power the company holds over them. This is an ongoing process that we are all painfully aware of. Because of that, there is a growing negative feeling towards them that causes people not to give them their money. That's why instead of unions we are talking about boycotting Amazon.
I'm willing to accept inconvenience if it means strong workers' rights.
> Keep saying that when a vacation get ruined because your connections got messed up and your out thousands of dollars.
Travel Insurance?
If you read about Amazon mistreating workers to the point that they strike, you can feel good by saying, "I won't support that company!"
The general term is "solidarity", and it's a mix of empathy and action and encouragement for others to do the same.
Sure, probably. The jobs that can be automated will eventually be automated. But while they're still needed, I'd hope they have some basic protections and decent wages.
If my online shopping costs go up 0.5% but now a thousand workers don't have to have the mental stress of "I really need a pee break, can my metrics take the few minute hit this week or will I lose my job and go homeless?", I'll take that trade in a heartbeat.
Their margin on that retail item is probably 30-40% of the cost of that product though. Let's assume the workers' benefits and wages in question here are 35% of Amazon's costs. If there was a 20% increase of that labor cost, that's going from 35% to 42% of the total share of costs, or an increase of 7% of the total costs. But that's 7% of the 30-40% of their markup. For a product with a 40% markup and they were to just pass that entire cost along to the consumer, it's a 1.6% increase in price.
So like in this hypothetical, which is not anywhere near real numbers for Amazon, we could give these workers a 20% benefit bump for increasing prices 1.6%.
Are you suggesting the warehouse worker's benefits and pay is really 25-50%+ of the final purchase price of the good?? That'd be an extraordinarily high amount of cost.
The largest categories of employees tend to dominate most companies' cost structures. I would like to run some numbers to see what the likely distribution is here, but the annual filings are quite sparse (in terms of income statement details), and I don't have the time to do an extensive analysis.
> Amazon estimates the price of labour, labour-related productivity costs and cost inflation was $2bn in Q3
https://www.theregister.com/2021/10/29/amazon_q3_2021/
It cost $2b-4b in labor to do ~$65.55b in sales. Their labor cost of revenue was 3-6%. Pretty far from 50%, wouldn't you say?
The merits of unions, not always but their goals are, multiple. a/ compensation and working conditions leverage in negotiations b/ structure that can directly address all sort of issues the employer don't care about and isn't obliged to deal with.
That it makes your service experience particularly painful is exactly the goal, bad (or better, no) customers experience hurts the employer, guaranteed.
Disclosure: raised in France.
Unions are at war using any effective and legal weapons they can find. The same stands for "the capital".