A company is not acting rationally if it knowingly and willingly creates enemies that can and will act against it.
“Unless it is more profitable to do so because…”
Rinse and repeat.
10% of the populace owns 66% of the wealth and the trend is worsening.
This same 10% is relatively homogenous in race and creed and education compared to the remaining 90%.
This 10% is far more likely to have been born into wealth.
This 10% also has more access to the tools required to understand, manipulate and abuse human nature for their own purposes. Very handy for the rare election or referendum.
None of this is to say Mangione had the right to kill. If I were in his position, I wouldn’t. But I still don’t judge him for it.
And within such a society, “the right” doesn’t matter. That’s a religio-philosophical concept that is of little consequence to a truly stressed individual. When stresses increase, the stressed will react however their nature and nurture dictates.
Point being, rhetoric is only useful for true believers and those who are not stressed.
And a rational, intelligent ruling class wouldn’t let themselves become targets unless they believed they could get away with it and simply didn’t care about those reliant on them.
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Numbers alone makes this all clear. It’s easier to get 10 people to cooperate for their own benefit than to get 90 people to do the same. And if it’s a competition with unclear boundaries, then those 10 would be wise to split themselves into two camps to persuasively divide the other 90 while still acting in unison when it comes to maintaining power and wealth.
Granted the scale here is far greater and the cohesion is far less, but the principle remains.
Maybe UHC is regularly getting ripped off by doctors or pharma and they're distrustful? They have a share of the facts and can be open about this.
Laughing in the face of people relying on you in critical situations to make a quick buck is simply indecent and certainly not sustainable. More than one monopoly that got greedy has faltered.
But FFS, surely they have to realize this situation is unsustainable? Shouldn't we, at a minimum, expect them to be sharing their insight into why they (feel they) are forced to act this way, and what reforms would fix it?
If all they ever do is cynically game a system that they know can't last, and which they know is creating people with an extreme grudge against them ... yeah I'm fine with calling that some combination of irrational/evil.
Anyhow, you juxtaposition of moral and rationality justifies the murder.
You say that it is the publics responsibility to out pressure on law makers to align moral and rationality.
In an oligarchy, like the US, this is really hard to do through the normal channels.
So your line of thought must be to use channels that transcend normal channels, such as murder.