Yeah, the main references I found to IVR systems and REXX were from IBM articles discussing IVR, and some open-source Asterisk-based systems using ooRexx that appear to have been created as an open-source alternative to IBM OS/2 IVR solutions that used REXX.
OS/2 is the primary environment where I had experience reading and writing REXX a long time ago. I was also aware of it being used in IBM mainframe systems, but I had no direct experience there.