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> I’m not sitting around waiting to answer questions from strangers

So you’re not a subject matter expert for important business procedures or technologies?

I am. OP is correct. To get his or my attention, you would need to put in more significantly more effort than you are asking back.

> significantly more effort than you are asking back.

This is backwards.

The transaction does not balance against an individual party. This is the double coincidence problem from economics.

You’re describing yourself as a net loss. I hope I’m not in your organization.

Then the email address probably would have a familiar domain.