You really shouldn't listen to too many people. The only thing that counts is paying customers; everything else is just jealous people.
Some folks just can't imagine buying what some folks are selling.
weird.
Could also be that some of those people just don't expect to get enough use (or some other kind of 'enough') out of a service for a given price point. There are loads of people who have no problem paying for YouTube Premium, while others find the price too high.
Some people pay for the highest-end smartphones, getting them as soon as they come out. I think they're crazy. (-: