Alas the 787's expectations are too high, as the aircraft is basically an update of the Boeing 767. As with all launches, there’s a lot of hype and Boeing has certainly made a big deal out of it, but it’s not a radically different experience for passengers. While aviation buffs will know better, I think most of the flying public are expecting an improvement on the 777 and unfortunately it’s not – at least from the passenger’s seat.