Slack should be treated like the super-IRC that it is, it is poorly designed to be the nominal system of record that people try to use it as.
Slack should be treated like the super-IRC that it is, it is poorly designed to be the nominal system of record that people try to use it as.
Whenever I got a weird build issue, or some error that was related to internal code, I would just search Slack and the majority of the time I would get the answer I was looking for, provided that answer was a problem in the past.
Likewise I've found Slack search invaluable when it comes to remembering conversations I had with someone months ago.
Beyond just search, I've seen teams have lots of luck with task specific channels for major projects. It keeps the chatter low and the information high.
Ultimately I think my favorite thing about Slack is that it is a pretty good de facto internal knowledge base (better than poorly maintained confluence pages for sure).