This seems really nice. How does it work with office365 and if we have an existing shared mailbox? Does it replace our current option or does it sit on top of it or what?
In the future we'll be looking at ways to streamline the setup with existing mail providers like Google, Office365 and so on, but we're starting out simple. There are lots of teams sharing logins to single email accounts whose lives we want to improve.
I’ve thought about putting for serious effort to setup discourse like they explain using it as a ticketing system with email but this seems better.