Yet you seem to:
> I've helped a lot of people try to make Linux work for them
Okay, do you care about _your_ desktop, or having as many people use Linux as a desktop as possible? Have you considered that these two facts may actually be at odds with each other?
> We want higher quality software
We're getting further and further away from your desktop.
> Configuration options come at a cost, and that's exactly why modern software has less of it.
Wait.. so software got less expensive to develop.. and yet we're concerned about configuration options.. so they're being _reduced_ from what they _historically_ were?
> but it's hard to make software more robust
This is just an exercise in goal post moving at this point.