> and Apple are complete crooks wrt honouring warranties
Huh? I've used AC for both MBP and iPhones a number of times over the years, and never had an issue. They are known for some of the highest customer ratings in the industry.
Huh? I've used AC for both MBP and iPhones a number of times over the years, and never had an issue. They are known for some of the highest customer ratings in the industry.
They charged me $100 to get my machine back without repair.
Also bear in mind that the EU is a single market, warranties etc are, by law, required to be honoured over the ENTIRE single market. Not just one country.
Especially when the closest Apple Store to me is IN GERMANY.
I have since returned it to Amazon who will refund it (they're taking their sweet time though, I need to call them next week as they should have transferred already).
Sellers often will try to steer you to use warranty as it removes their responsibility, Amazon is certainly shady here. Apple will often straight on give you a full refund or a new device (often newer model), that happened to me with quite few iPhones and MacBooks.
Know your rights.
I'll keep buying from Amazon as their support is great and prices competitive. I don't trust Apple buying from them directly.
Today, Apple wastes my time.
Instead of the old experience of common sense, today the repair people apparently must do whatever the diagnostic app on the iPad says. My most recent experience was spending 1.5 hours to convince the guy to give me a replacement Airpods case. Time before that was a screen repair where they broke a working FaceID ... but then told me the diagnostics app told them it didn't work, so they wouldn't fix it.
I'm due for another year of AppleCare on my MBP M1, and I'm leaning towards not re-upping it. Even though it'd be 1/20th of the cost of a new one, I don't want to waste time arguing with them anymore.
Apple still makes good hardware but the scrooge attitude is disgusting for such premium products.