I have a free Google Apps service, once the system ask my age and I decided to put my company "bithday" instead of mine. Great error! the system block me because I was under 13. I try everything and didn´t know how to fix it so I e-mailed Google, 2 days later (i thought that I won´t get any reply) somebody from Google call to my phone and explain me step by step how to fix it (it was like a 15 minutes call)