I tried to automate a big chunk of property management (mostly commercial) over the past few years. The main thing I realized is that it's mostly a people business, and AI (or computers generally) are never going to stand over a vendor's shoulder and keep them honest (e.g. make sure they sweep up or don't scuff the walls), or have a difficult conversation about late rent with a tenant, or show up after hours when a pipe breaks, if only to show face with a tenant.

There are definitely workflow and process elements that can be automated. But if wealth management is any indication, there are a lot of people willing to pay a premium for having a person involved. Not sure why real estate would be different.

The wildcard in all this is the NAR court decision. If buyers have to pay for their own representation, that might make them shop around a little more.