I have little sympathy for many of these big box stores because their policies have indirectly lead to an increase in shoplifting. Their official policy in many stores is to do nothing when spotting a shop lifter other than report it to police after it has happened. For a while some of these big box stores would hire a security guard whose only job was to stand next to a shoplifter in the hopes it would intimidate them into putting the item back, but they too were instructed to do nothing. In fact if they did do something it was a fireable offense. Eventually they stopped hiring these fake security guards because what is the point if they aren’t doing anything.

And then a few years after that they throw up their hands and say shop lifting is out of control. Nothing can be done.