What's my point? Just that it's easy to over-fetishize a non-heirarchical structure, but it only works (a) under certain very specialized circumstances and (b) with a little bit of smoke and mirrors.
What's my point? Just that it's easy to over-fetishize a non-heirarchical structure, but it only works (a) under certain very specialized circumstances and (b) with a little bit of smoke and mirrors.
(Mind you, the engineers who are used to having someone clean up after them have taken longer to pitch in - but they all eventually join the party. =)
It's worth noting, that we're not "flat" as far as structure goes, there's an operations manager as a foreman, and there are two of us partners at the top who set clear directives. However, we let anyone do anything they find interesting - the key is that they must -do- and not -talk-. If someone has an idea, they can get it done as long as they meaningfully contribute to it and shepherd the process - produce mechanical designs, circuit design, software, or simply make new jigs to make an assembly process more efficient. If they can show me they tried to make something and failed because tooling was inadequate, I buy a new machine for them.
But, yes, I agree it does only work under certain specialized circumstances: it works best at small companies that don't have a lot of interaction with enterprises. =) Trying to sell or work for an enterprise largely requires you to behave like an enterprise as well.
Smoke and mirrors? At the end of the day, even in the most lauded cases, someone has to write the check or pay the consequences. They always have a veto.
[a] - Originally, I had offered anyone the same rate as a cleaning crew to take on the responsibility. No one bit.
Those menial tasks get done when everyone believes in the end result. Usually without complaint. You may well be very surprised at how it works.
If we can figure out how to build software without bosses, I'm confident we can figure out how to clean toilets.
In the history of human hierarchies, I think Valve will be neither new nor notable.
Work democracy and self-organization are old ideas. They go back at least to late 19th century anarchists. At that time they were so far out that only utopians and revolutionaries took them seriously. That we now plausibly discuss them is already notable in the history of human hierarchies.
The areas I would worry about more would be areas where you have direct customer deliverables at stake, and where you need a team of people to ensure this. What happens when people switch teams? How quickly can you get a replacement? The article said that hiring often takes a while....