Know your tools. When I see such headlines, I feel sad about the state of this world and obstacles to progress, angry about the stupidity of designing all the tools for the most lazy of users, and at the same time I also laugh about the failures of proprietary software and its users, who could easily have invested a little bit of time to learn alternatives, but apparently chose not to.

Yes the tooling they use might be terrible. It is your responsibility to either deal with the terrible tooling yourself, learn better tooling, or get a capable computer person in the room, who can navigate the tooling landscape and get you the results.

And of course, that is not even addressing checking your result yet. This is a sad state of the research landscape, often financed by public money, and then throwing money at MS for using a proprietary tool and messing up.