And in the end users who had used that feature and lost it got... $10.07
The executive in charge of the business unit probably got an extra $4M bonus for managing to make the costs so low.
$3.75m is tiny to Sony but probably quite large for the group responsible for the loss. I know I've seen serious trouble at Fortune 10 companies over $3m issues, when the 6-person group's annual budget is $500k.
https://en.wikipedia.org/wiki/PlayStation_3_cluster
https://www.theverge.com/2019/12/3/20984028/playstation-supe...
At least in Germany's nerd circles Sony's behaviour rather lead to "so nie" jokes (explanation of "so nie": when you pronouce "Sony" with the first syllable like you would pronounce a German word, stress the second syllable, and put a little break between the syllables, it sounds like "so nie" [German for "never this way"]), and lots of people used this "little different" prounciation of "Sony" to express their disgust for Sony's behaviour. This "guerilla pronounciation" of "Sony" helped to spread quite some reputational damage of Sony among hackers and tech enthusiasts in Germany.
I did not get my $10.07.
Afterwards several researchers investigated how to execute third-party code on the device and succeeded. [1] In response Sony did attempt to prosecute several people under DMCA and similar claims [2] and were more successful with certain defendants in some countries versus others.
[1] https://media.ccc.de/v/27c3-4087-en-console_hacking_2010 [2] https://en.wikipedia.org/wiki/Sony_Computer_Entertainment_Am...
[1] https://www.latimes.com/archives/la-xpm-1994-02-24-fi-26671-...